FAQs for Current Exhibitors

Exhibitor FAQ

  • FAQs for My Booth

    When and where is the 2022 Annual Meeting + EXPO?

    Then 2022 Annual Meeting + EXPO takes place on October 16-19, 2022 in Denver, Colorado.

    When are the EXPO Hours?

    EXPO Hours: 
    Monday, October 17 12:00 PM to 3:00PM
    Tuesday, October 18 12:00 PM to 3:00 PM
    Wednesday, October 19 9:30 AM to 11:00 AM

    When can I set up/tear-down my booth?

    The following schedule is subject to change:

    VEHICLE MOVE-IN
    Friday, October 14, 2022 12:00 PM - 5:00 PM

    EXHIBITOR MOVE IN
    Saturday October 15, 2022 8:00 AM - 5:00 PM
    Sunday October 16, 2022 8:00 AM - 5:00 PM
    Monday October 17, 2022 8:00 AM - 10:00 AM

    EXHIBITOR MOVE OUT
    Wednesday October 19, 2022 11:00 AM - 4:30 PM

    We will begin returning empty containers once aisle carpet is removed.

    How can I make a payment?

    Online booth payments can be made here. Email [email protected] if you need a copy of your invoice or receipt. 

    Where can I view my profile and booth online?

    The Annual Meeting + EXPO floor plan is viewable online. The floor plan is subject to change. 

    Please forward updates to your profile* to [email protected]

    *Exhibit profiles are intended for attendees to view and connect with exhibitors prior to and after the EXPO. This floor plan and list is not to be sold, copied or distributed or used to market to exhibitors.

    What is included with my booth?

    Each 10'x10' booth includes:

    • Pipe/drape, ID sign
    • 4 EXPO Staff Badges
    • Pre and post show attendee mailing list
    • Listing on the Annual Meeeting website, EXPO Preview and mobile app
    • Lunch in the EXPO Monday and Tuesday, coffee on Wednesday.

    Exhibitors also have access to discounted exhibitor education badges and exhibitor exclusive advertising and sponsorship opportunities. 

    Carpet, booth furnishings, electric order forms and more will be available in the Exhibitor Service Kit.

    What is the height limit for my booth?

    Height Regulations: The height limit for booths smaller than 20’x20’ is 8 feet. Booths 20’x20’ and larger have a height limit of 20 feet. 

    Refer to the 2022 Exhibit Terms and Conditions here for more guidelines on the Construction of Demonstrations/Exhibits.

    What are the Terms & Conditions for exhibitors?

    The 2022 Exhibit Terms and Conditions can be viewed and downloaded here.

    It is extremely important that all of your exhibit personnel review the Exhibit Rules and Regulations.

    Can I tear down my booth early?

    Exhibits need to remain set-up for the duration of the EXPO. Early tear down/move out is subject to a $500 fee and loss of priority points for 2023 booth selection. FREEMAN labor is available to tear down, pack up and ship your display if needed. See the labor order form in the Exhibitor Kit for rates and options. 

    Can I cancel my booth?

    Refer to the 2022 Exhibit Terms and Conditions here for information on the EXPO Cancellation Policies.

    Who are the official contractors for the 2022 Annual Meeting + EXPO?

    How do I order carpet, electricity, furniture?

    Carpet, booth furnishings, electric order forms and more now available in the Exhibitor Kit.

    How do I order lead retrieval or other services?

    Carpet, booth furnishings, electric order forms and more now available in the Exhibitor Kit. Lead Retrieval can be ordered when you register your staff badges and book your hotel in the Exhibitor Registration site.

    How and where do I ship my materials?

    Freeman will accept crated, boxed or skidded material beginning Thursday, September 15, 2022, at the above address. Material arriving after Monday, October 10, 2022, will be received at the warehouse with an additional after deadline charge.

     

    Warehouse Shipping Address:

    Exhibiting Company Name / Booth #

    LeadingAge Annual Meeting 2022

    C/O Freeman

    4493 Florence St

    Denver, CO 80238

    Freeman will receive shipments at the exhibit facility beginning Saturday, October 15, 2022. Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. Certified weight tickets must accompany all shipments. If required, provide your carrier with this phone number: (888) 508-5054.

     

    Show Site Shipping Address:

    Exhibiting Company Name / Booth #

    LeadingAge Annual Meeting 2022

    Colorado Convention Center

    C/O Freeman

    700 14th St

    Denver, CO 80202

    When can I access the Exhibitor Manual?

    The Exhibitor Kit is now live.

    How do I book an event during Annual Meeting?

    If you are planning an event at the 2022 Annual Meeting + EXPO, Oct. 16-19 in Denver, CO, this form outlines the information you need to plan it successfully. Please use this form to provide us with the details of your event. Any costs associated with hosting the event is the responsibility of your organization.

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  • FAQs for Booth Staff

    How many badges are included with my booth?

    Each 10’x10’ booth includes 4 EXPO Staff Badges.

    Each 10’x10’ booth in the Start-Up Village includes 2 EXPO Staff Badges.

    How do I register my staff?

    Exhibitor staff badge registration and hotel room reservations can be made here

    How can I get additional badges?

    Current exhbitors can order addtional badges in your Exhibitor Registration record.

    How can I access education registration badges?

    Current exhbitors can order addtional badges in your Exhibitor Registration record.

    When and how can I reserve my hotel room in the LeadingAge room block?

    Once you or your team are registered, you will be able to access the room block and make hotel reservations through the Exhibitor Registration

    Beware of Scams - Official Hotel Information

    Please beware of any companies reaching out with hotel or other offers claiming to be related to the 2022 LeadingAge Annual Meeting + EXPO. These companies are not associated with LeadingAge. Hotel reservations and registration are available only through the annual meeting website. If you don’t see a LeadingAge logo, beware! 

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  • FAQs for Promoting My Participation

    How can I promote my booth to attendees?

    The 2022 Exhibitor Success Program will open soon. Exhibitors will receive their password in upcoming newsletters.

    When do I receive the attendee list?

    The Pre-Show Attendee list will be sent to all PAID exhibitors in September and early October. The Post-Show Attendee list will be sent to exhibitors in approximately two weeks after the event.

    Please note: We do not sell the attendee list nor partner with outside companies to sell or distribute lists. Beware of companies claiming to have and sell the LeadingAge attendee list.

    Be sure to view the Code of Conduct and list usage guidelines before using the list.

    What advertising and sponsorships are available?

    Advertising and sponsorships are exhibitor exclusive opportunities. We have a variety of a la carte sponsorships, package sponsorship levels and advertising options. View the options online or contact your Account Executive for more options.

    How do I access the Exhibitor Success Program?

    The 2022 Exhibitor Success Program will open soon. Exhibitors will receive their password in upcoming newsletters.

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  • FAQs for Start Up Village Participants

    What's included with a Start Up Booth?

    Companies who qualify as a start-up (2 years old or less), can reserve a table in a highly visible pavilion just for start-ups.

    Includes:
    8’x8’ booth (carpeted)
    Draped table (6’)
    Two (2) EXPO staff badges
    Pre- and post-show attendee list

    Listing on the annual meeting website, brochure, conference app and onsite directory.

    How do I order electrical, furniture or other items?

    Carpet, booth furnishings, electric order forms and more will be available in the Exhibitor Service Kit this summer.

    How do I register my Start Up Staff?

    Exhibitor staff badge registration will open with attendee registration and hotel reservations in July. 

    When Exhibitor Registration opens, current exhibitors can assign their staff badges, upgrade to education badges or add additional badges. Hotel room block information will also be accessible at that time.

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Additional Questions?

Contact [email protected]